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Showing 1 - 20 results of 756 for search 'SERVICE AND OPERATION MANAGEMENT IN HOSPITALITY INDUSTRY', query time: 1.80s Refine Results
  1. 1
    Integration of service quality, benchmarking and Ishikawa diagram in service operations
    by Adrian Noor Prayudha, Budi Harsanto
    Published 2020-10-01
    Subjects: “...operations management...”
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    Article
  2. 2
    An operational environmental management guideline for the hospitality industry according to ISO 14000
    by Hanekom, Gertruida Catharina
    Published 2013
    Subjects: “...Hospitality industry...”
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  3. 3
    The Impact of Service Improvisation Competence on Customer Satisfaction: Evidence from the Hospitality Industry
    by Roth, A., Secchi, E., Verma, R.
    Published 2019
    Subjects: “...service operations strategy...”
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    Article
  4. 4
    Human Resource Management Strategies in Hospitality Industry : Employees’ competence, attitude, behavior and organizational operation (management perspective)
    by Gheliji, Elham
    Published 2019
    Subjects: “...Hotel industry...”
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  5. 5
    An empirical assessment of hotel managers turnover intentions: the impact of organizational justice / Siti Zuraini Ramley Alan ... [et al.]
    Subjects: “...Hospitality industry. Hotels, clubs, restaurants, etc. Food service...”
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    Article
  6. 6
    THE ALGORITHM IMPLEMENTATION OF THE RISK MANAGEMENT SYSTEM ON THE MARKET OF TOURIST SERVICES
    by S. M. Agafonov
    Published 2015-07-01
    Subjects: “...hospitality industry...”
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    Article
  7. 7
    Key safety, security, service and legal measures reuired for the successful management of a guest house
    by Horn, Maryke Eda
    Published 2011
    Subjects: “...Hospitality industry -- South Africa...”
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  8. 8
    ECHIPELE DE LUCRU AUTOCOORDONATE O SOLUŢIE MODERNĂ DE ORGANIZARE A UNITĂŢILOR OPERATIVE DIN INDUSTRIA OSPITALITĂŢII
    by Radu EMILIAN, Dragoş VASILE
    Published 2006-06-01
    Subjects: “...hospitality industry...”
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    Article
  9. 9
    The benefits of customer profitability analysis in the hospitality industry
    by Dragan Georgiev
    Published 2017-03-01
    Subjects: “...profitability analysis of services...”
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    Article
  10. 10
    Service Failure and Service Recovery in Hospitality Industry：The Research of the CEM Approach
    by Guo-Chen Shen, 沈國琛
    Published 2007
    “... tendency，this study is con-structing the subjective service deliver blueprint and management intention...”
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  11. 11
    A Complaints Handling System for the Hospitality Industry.
    by Professor R. R. Ramphal
    Published 2016-02-01
    Subjects: “...customer service...”
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    Article
  12. 12
    Investigating The Impact of Lean Management in Medical Service Industry-An Example of V Hospital
    by 劉子熒
    Published 2016
    “... for investigating that how lean management affects medical services, administrative management and whole operation...”
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  13. 13
    Implementation of the Environmental Management Concept in the Hospitality Industry
    by Manuela Dora Orboi
    Published 2015-10-01
    Subjects: “...tourism, hospitality unit, environmental action, environmental management...”
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    Article
  14. 14
    IMPLEMENTATION OF SWOT ANALYSIS IN HOSPITAL MANAGEMENT USING THE JKN-KIS SERVICE CONCEPT
    by Abednego A., Syah T.Y.R.
    Published 2019-02-01
    Subjects: “...operational excellent...”
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    Article
  15. 15
    Measuring Perceived Quality of Training in the Hospitality Industry
    by Clemenz, Candice E.
    Published 2014
    Subjects: “...Service...”
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  16. 16
    Customer relationship management in the hospitality industry : identifying approaches to add stakeholder value
    by Newham, Nicole
    Published 2010
    Subjects: “...Hospitality industry -- Customer services -- South Africa...”
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  17. 17
    The applicability of the Human Sigma Model to service quality management in the UK tourism industry : an operational analysis
    by Sutton, Carley
    Published 2014
    “... and hospitality sector service literature in particular, has been on the drivers of customer-perceived service...”
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  18. 18
    Signalling indicator of sustainability financial performance in the travel, leisure, and hospitality service industry / Wong Vui Ken & Saizal Pinjaman
    by Wong, Vui Ken, Pinjaman, Saizal
    Published 2022
    Subjects: “...Personnel management. Employment management...”
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    Article
  19. 19
    An operator's manual for the reservation and registration monitors of the Moby Data Hospitality System
    by Nemtzow, Mark William
    Published 1976
    Subjects: “...Hospitality Administration and Management...”
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  20. 20
    Significance of quality in the tourism industry: Research study on the perception of stakeholders in tourism
    by Dalibor Redžić
    Published 2018-12-01
    Subjects: “...services...”
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    Article
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